Swedish Medical Center Patient Services Coordinator II, Swedish Cancer Institute in Seattle, Washington


Swedish Medical Center is looking for a Patient Services Coordinator II (1.0 FTE, Days) to work in Medical Oncology at Swedish First Hill in Seattle, WA.

We are seeking a detail focused, caring, and thoughtful individuals to complete patient services coordination while promoting the goals and upholding the ideals of Swedish Medical Center in providing excellent care and experience for our diverse patient population. The Patient Services Coordinator II provides support and clinic coordination of multiple patient care services as well as patient orientation for the Swedish Cancer Institute on multiple campuses, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties.


In this position you will:

  • Schedule patient appointments and follow up appointments, and subsequent treatments

  • Acquire insurance verifications, referrals, and authorizations

  • Prepare and maintain the patients’ medical records

  • Answering multiple phone lines and triaging calls

  • Educate and train new and current employees on protocols and processes

  • Act as a professional liaison and information resource with patients, families, and other departments

  • Partner in the orientation and training of new staff

  • Occasionally be assigned projects to accomplish independently


Required qualifications for this position include:

  • High school education or GED

  • Medical Terminology Certificate or successful completion of course within 6 months from date of hire

  • Successful completion of Oncology administrative training within 6 months

  • Knowledge of MS Word and Windows based applications

Preferred qualifications for this position include:

  • Experience in a healthcare setting

  • Associate Degree or equivalent from a college or technical school

  • Experience obtaining insurance verifications , referrals, and authorizations

About the First Hill Campus.

The 697-bed tertiary-care center on the Swedish/First Hill campus is the flagship of the Swedish health-care system. Swedish/First Hill has one of the most active and advanced birthing programs in Washington state and houses a Level III neonatal intensive-care unit. More surgeries are performed each year at Swedish/First Hill than at any other facility in the region; volumes include more total joint replacements than any other medical center in the state.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Swedish is the largest nonprofit health care provider in the Greater Seattle Area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 183 primary care and specialty locations throughout the Great Puget Sound area. Swedish employs more than 13,000 employees and 4,200 physicians. Whether through physician clinics, health education, research and innovation or other means of outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Seattle

Req ID: 184916